we regret that we cannot comply with your wishes ? 這件事有明文規(guī)定，您的要求，～。There are explicit stipulations on this matter. We regret that we cannot comply with your request.
恕難從命
forgive me for not complying with your wishes
恕難從命shù nán cónɡ mìnɡ
原諒我實(shí)在不能遵從你的旨意。we regret that we can’t comply with your wishes